Start a Concept Claim franchise

🏚️ Take Control of Your Future with Concept Claim Solutions

Are you ready to build a high-earning business while helping others in their time of need? The Concept Claim Franchise offers a powerful opportunity in the resilient, recession-proof insurance claims sector. This model allows you to make a real difference in people’s lives while securing a six-figure income for yourself.

Established in 2011, Concept Claim Solutions is the UK’s longest-running property insurance claims business. Backed by the expertise and scale of the Insurance Solutions Group (ISG), this respected brand combines a proven business model with outstanding training and support, making it accessible for driven individuals from all walks of life.

Why Choose Concept Claim Franchise?

This is a franchise built not just on profitability, but purpose. Every year in the UK, more than £3 billion is paid out in property damage claims, yet policyholders are often left struggling through a confusing and stressful process. That’s where franchise partners step in.

As a franchisee, you’ll act as a professional claims manager, authorised by the Financial Conduct Authority, and represent homeowners throughout their claim. From negotiating fair settlements to project managing repairs, you’ll handle everything at no cost to the client.

What You’ll Do as a Franchisee

Running the Concept Claim Franchise means stepping into the role of a professional claims manager. Your responsibilities will include:

• Acting as the policyholder’s representative, dealing directly with insurers
• Assessing damage and ensuring claims reflect the true cost of repairs
• Managing all communications and paperwork for clients
• Appointing and overseeing approved contractors
• Ensuring all repairs are delivered to high standards and on schedule

You’ll bring clarity to a complex process, giving clients peace of mind while building a profitable business.

The Market Opportunity

The demand for this service is huge:

• Over £17 million is paid out by insurers every day
• 200,000+ complaints per year are filed over property insurance issues
• Some insurers offer as little as £1,250 per claim, far below the true cost
• Nearly 1 in 5 claims are rejected, showing the urgent need for expert representation

Concept Claim Franchise Solutions fills a crucial gap between the promises of insurers and the realities faced by homeowners. With growing dissatisfaction among policyholders, this is a sector with unlimited potential.

Every day in the UK, insurers pay out approximately £17 million in property claims—highlighting massive demand for claims management services that franchises like Concept Claim can fulfil effectively (source)

Training and Support

You don’t need insurance or building experience to start with the Concept Claim Franchise. Training and support include:

• 10-day induction (5 days classroom + 5 days field mentoring)
• Ongoing CPD and access to CII and CILA qualifications
• 24/7 call centre support for enquiries
• Claims handling assistance from experienced surveyors and loss adjusters
• Nationwide contractor network to carry out repairs
• Digital and traditional marketing support to drive leads

This proven system ensures that every franchise partner has the tools and guidance needed for success.

Earnings Potential

The income potential of the Concept Claim Franchise is among the strongest in the industry. Franchisees regularly achieve high six-figure incomes thanks to the scale of insurance payouts, strong demand, and the fact that services are offered at zero cost to clients.

Who Makes a Great Franchisee?

The Concept Claim Franchise is ideal for individuals who are:

• Strong communicators and natural problem-solvers
• Organised and proactive
• Empathetic and customer-focused
• Commercially minded with a drive to build a long-term business

Whether you’re moving from a corporate role or looking for a business with real purpose, this franchise provides the structure and support you need.

What’s Included in the Package?

Your franchise package includes everything needed to trade confidently from day one:

• FCA authorisation and setup support
• Comprehensive initial training and field mentoring
• Access to Insurance Solutions Group resources
• Marketing launch plan and materials
• Ongoing technical support and mentoring
• Lead management and admin systems
• Company formation and accountancy guidance

The Concept Claim Franchise offers a true turnkey opportunity, combining professional credibility with real financial rewards.

Interested in exploring more opportunities in this sector? Take a look at other professional services franchise opportunities available on Franchise Hunt.

Next Steps

To find out more about the franchise opportunity, simply fill out the form below to speak with a representative from the brand: